FAQs

Answers to common questions and interesting facts for your visit

Please note that dogs are not permitted in areas of DIE GARTEN TULLN. Guide dogs, service dogs, and hearing dogs are exempt. There are plenty of places to walk them in the surrounding riverside area.

The entire DIE GARTEN TULLN grounds, including the treetop walk, are wheelchair- and baby carriage-accessible. Wheelchairs can be borrowed free of charge against a deposit at the entrance.

Those arriving by electric car have the opportunity to charge the car at a Tulln Energie charging station in car park P1 at DIE GARTEN TULLN. There are eight sockets with an output of 2 kW each.

All you need to do before operating it is scan the "QR code" on the charging station with your smartphone. You will then be directed to the registration page. A one-time registration is required so that the charging station can "recognise" the customer in the future.

You will then need to specify the charging time. Payment is then made via PayPal or credit card. After the specified charging time has elapsed, the power supply will be cut off.

It is officially required to close the treetop walk, the children's playground, and the wooded island for safety reasons when wind speeds reach 60 km/h or higher.

Furthermore it is officially required to close the entire site for safety reasons when wind speeds reach 80 km/h or higher.

In the event of an upcoming thunderstorm, it is required to close the treetop walk for safety reasons (risk of lightning strike).

Bicycles and scooters are unfortunately not permitted. Bike stands are available in front of the entrance area.